Get in Touch With Us
Whether you have a question about one of the casinos we cover, want to flag an inaccuracy, or simply have a thought to share, this page explains the best way to reach the team behind Online Casino — and what to expect once you do.
How to Reach Our Team
Email is the most direct route to us. Every message is read by a real person, and we aim to reply within two working days. Please write to us at [email protected].
To help us get back to you promptly, a brief note about why you're writing goes a long way. A clear subject line and a sentence or two of context mean we can route your message to the right person straight away rather than following up to ask for more detail.
What You Can Write to Us About
We hear from readers for all sorts of reasons. The most common ones are listed below, though this is not an exhaustive list — if something is on your mind and it relates to what we do, please don't hesitate to send it through.
- Content questions — If anything on our site is unclear, or you'd like more context on a casino review, bonus term or payment method, just ask. We're happy to elaborate.
- Corrections and factual updates — Our pages are researched and reviewed regularly, but things change. If you spot information that looks out of date or inaccurate, we take that seriously and will investigate promptly.
- Suggestions for coverage — Thinking about a Canadian casino site or topic you'd like us to review? Reader input genuinely shapes what we work on next.
- Partnership and commercial enquiries — If you represent a brand or organisation and want to explore how we might work together, introduce yourself and outline what you have in mind. We'll consider all credible proposals.
- Responsible gambling concerns — If you or someone close to you is experiencing difficulties related to gambling, please mention this in your message. We'll point you toward the appropriate support resources available to Canadian players.
- Technical issues — Broken links, pages that won't load, or anything else that looks like a site fault — let us know and we'll look into it.
What Happens After You Email Us
When your message arrives, it goes to a member of our editorial team — not an automated inbox or a chatbot. We read what you've written before responding.
Our standard turnaround is two working days. During particularly busy periods it may run slightly longer, but we will always follow up. If your message is time-sensitive, please say so in the subject line and we'll do our best to prioritise it.
About the Reviews on This Site
Online Casino covers new online casinos available to players across Canadian provinces. The casinos we feature — including Zoccer, Betscore and WinnerIsland, among others — are assessed on criteria including welcome offers and their conditions, game variety, payment options for Canadian players, and licensing status. Our editorial positions are not sold; a casino's ranking reflects our research, not its commercial relationship with us.
If you believe a review misrepresents a casino, or if a welcome offer has changed since we published it, please tell us. Accuracy matters to us, and reader corrections are one of the most useful checks we have.
You can also explore our coverage of best non GamStop casinos if that's relevant to what you're looking for.
A Word on Privacy
When you email us, the information you share is used solely to respond to your enquiry. We do not add unsolicited contacts to mailing lists, and we do not pass your details to third parties without your knowledge. If you have a specific concern about how your information is handled, please raise it in your message and we'll address it directly.
We Genuinely Value the Feedback
A comparison site is only as useful as the accuracy of what it publishes. Every message that points out a mistake, raises a question we hadn't considered, or suggests a better way to present something makes the site more useful for everyone who comes to it. If you've taken the time to write, that's already appreciated — we'll make sure you hear back from us.